Dental Patient Information – Wilmington, IL
Prepare For A Smooth & Hassle-Free Visit
We enjoy seeing new faces in our dental office and providing patients who have never visited us before with care that exceeds their expectations. If you’re new to Grand Dental - Wilmington, we’ve provided helpful information below to prepare you for your first appointment so you know exactly what to expect when you visit us. If you have any questions or concerns, don’t hesitate to contact our dental office and speak with one of our staff members!
Your First Visit
Our team strives to create a welcoming and comfortable atmosphere, so that even patients who aren’t keen on seeing their dentist don’t mind visiting us! When you first walk into our clean and beautiful building, you’ll be warmly greeted by one of our team members. Once we take you back to your treatment chair, the dental associate or dentist who will be taking care of you will introduce themselves and walk you through the procedure. Before you leave, one of our financial guidance staff will discuss any insurance or savings plan questions that you have and check you out.
New Patient Forms
To help make your first appointment faster and more convenient, we’ve included our new patient forms below for you to fill out and bring into the dental office. That way when you arrive, all we have to do is process them and take you back to the treatment room. If you have any questions about the forms or need additional guidance filling them out, don’t hesitate to call us!
Existing Patient Forms Fill Out New Patient Forms
Dental Insurance Welcome
At Grand Dental - Wilmington, we’re proud to make dental care more accessible and simpler by accepting all PPO plans and filing claims on your behalf to help maximize your benefits. We’re also an in-network provider with several major plans, including:
- Aetna PPO
- Careington Care Platinum
- Cigna PPO
- Delta Dental Premier
- DHA (Dental Health Alliance)/Sun Life Financial
- United Healthcare/DBP (Dental Benefit Providers)
- Plus, many more! Please call us to verify your benefits.
Grand Advantage Plan
* Discount for orthodontic treatment is 10%
Military Discount
Veterans and their families enjoy the benefits of the Grand Advantage Plan plan on us!
Veterans of the United States Military that do not have any other source of dental insurance or dental discount plans may participate in the Grand Advantage Plan (GAP) at no cost to join. GAP is a membership plan that was created by Grand Dental to provide affordable dental care for individuals who may require support to access the oral healthcare they need and deserve. GAP provides a 20% discount on all services offered at any Grand Dental Group location for a $49 annual fee to join. Veterans, who fit the above criteria, and their immediate family members are invited to join our GAP program for free. Grand Dental Group will pay the annual membership fees. Rules and restrictions apply.
*Rules and Restrictions
- Veteran may be asked to provide proof of veteran status to activate and/or maintain GAP membership
- GAP is not available with any other offer, coupon, discount, discount plan, or insurance. If the Veteran has other insurance, GAP will only apply to non-covered services, at our usual and customary fee, less 20%.
- All fees for service must be paid at time of service
- Program not available for VA Referral patients
- Veterans are eligible for Free Teeth Whitening for Life
- Veterans may participate in our referral bonus program without restriction
Financing Available
If your insurance won’t cover the treatment you’d like to receive or you want to finance a procedure, we also offer additional third-party financing through Alphaeon credit and CareCredit. They offer competitive rates with little-to-no interest and flexible monthly payment plans that will fit into practically anybody’s budget. You can apply online by clicking the link below.